terms and conditions

  1. introduction
    These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Participation instructions are deemed to form part of the Terms and Conditions and by participating, all participants will be deemed to have accepted and be bound by the Terms and Conditions. Please retain a copy for your information.
  2. the promoter
    Henkel Ltd., Wood Lane End, Hemel Hempstead, Herts HP2 4RQ, United Kingdom. Registered in England No. 00215496.
  3. data controller
    Henkel Ltd., Wood Lane End, Hemel Hempstead, Herts HP2 4RQ, United Kingdom. Registered in England No. 00215496.
  4. administrator
    Get Savvy Marketing, 15-17 High Ct Ln, Leeds LS2 7EU, United Kingdom.
  5. participants
    Participation is open to residents of Great Britain aged 18 years or over at selected Superdrug stores during opening hours from 19/04/24 to 28/04/24, except:
    1. a) Employees of the Promoter or its holiday or subsidiary companies
    2. b) Employees of agents or suppliers of the Promoter or its holding or subsidiary companies, who are professionally connected with the promotion or its administration; or
    3. c) Members of the immediate families or households of (a) and (b) above
    4. d) Employees of selected retail stores as listed in clause 6.2
  6. the experiential
    1. The experiential will be live in selected Superdrug stores across England. The activity will take place during opening hours Friday-Sunday on the dates outlined in clause 6.2
    2. The experiential will be live on the following dates in 2024:
      • Superdrug, Unit 78 Merry Hill, Brierley Hill: 19/04/24 – 21/04/24
      • Superdrug, Meadowhall Shopping Centre, Sheffield: 26/04/24 – 28/04/24
    3. To participate in the experiential promotion, shoppers will try out different Oleo Intense hair colours on themselves using a preset photo filter on located iPads during the promotional period. They may also be asked a maximum of 3 questions about their hair by Brand Ambassador’s to use as primary category research. Proof of age may be requested.
    4. After participating in the experiential promotion, participants can choose to enter a prize draw for which they will be asked for their full name and email address. Entry will be made by a Brand Ambassador via a secure entry form. The prize draw is to win 1 of the following:
      • Top tier prize: Schwarzkopf salon experience worth £250 for x1 person including travel allowance of £50. Two (2) salon experience prizes available.
      • Secondary prize: A Schwarzkopf product hamper worth £52.40 RRP. Ten (10) hampers available.
    5. Purchase is not necessary to participate in the Schwarzkopf Oleo Experiential.
    6. Participants who do not enter correct details or those who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion.
    7. Passersby and participants at the experiential events will be able to receive a £2 money-off voucher towards the purchase of any Oleo Intense hair dye product listed in clause 13.3 in any store from the retailers outlined in clause 6.1 located in GB. There is a limit of x1 money-off voucher per person. 8,000 vouchers available first come, first served.
  7. the prizes & rewards
    1. The prizes available are:
      • X2 Schwarzkopf salon experience worth £250 including travel allowance of £50 for one person. The winners are responsible for all expenses not expressly stated in these terms and conditions as being included as part of the prize. See section 8 for details.
      • X10 Schwarzkopf product hampers of value up to £52.40 RRP
      • X12 prizes in total.
    2. The rewards available are:
      • X1 £2 money-off voucher for any Oleo Intense hair dye products in any Boots and Superdrug store located in GB. 8,000 available first come, first served.
    3. The salon experience will take place at selected Schwarzkopf salon locations as provided by the Promoter after valid claim of the prizes based on each winner’s location. Winners can claim the use of the top tier prize up until 31/10/24 of which thereafter the prize will no longer be redeemable or valid.
    4. The Schwarzkopf product hampers will include the following:
      • Schwarzkopf Oleo Intense 1-10 Black £8 RRP
      • Schwarzkopf Oleo Intense 8-05 Beige Blonde £8 RRP
      • Schwarzkopf Oleo Intense 5-77 Light Copper Brown £8 RRP
      • Schwarzkopf Vitamin B5 Blow Dry Spray £4.80 RRP
      • Schwarzkopf Keratin Mousse £4.80 RRP
      • Schwarzkopf Ceramide Hairspray £4.80 RRP
      • Schwarzkopf Brow Tint Dark Brown £7 RRP
      • Schwarzkopf Root Retouch Dark Brown £7 RRP
      RRPs based on price dated 9th April 2024.
    5. No cash or other alternative prizes will be provided in whole or in part, except that in the event of circumstances outside of its control the Promoter reserves the right to substitute a similar prize, or part of a prize, of equal or greater value. The prizes are non-transferable.
  8. schwarzkopf salon experience – further prize detail
    1. There are two (2) hair salon experiences available at selected Schwarzkopf salon locations, each worth £250. Winners will be notified of their prize as outlined in section 10. On receipt of their home address and after valid claim and the completion of any verification process, winners will be given a selection of Schwarzkopf salon locations to choose from based on their location. Once their desired location is chosen they will receive a £50 monetary allowance to cover the cost of travel. This will be paid via bank transfer and consumers will need to provide their UK bank account details for this to be completed.
    2. Each winner will select the hair salon experience they want based on the current offering of their chosen location. The cost for the chosen experience will be debited directly to that location by the Administrator. If the winner chooses an experience that exceeds the £250 available, they are responsible for paying the remaining amount of that service. If the winner chooses an experience less than £250, any remaining amount will not be offered as a cash alternative.
    3. Once a selection is made in terms of the hair salon experience and an experience has commenced, the Promoter will not be responsible for any change of instructions or for reverting any part of the experience. In the event that the winner is not satisfied with their experience, the Promoter is not responsible for any further alterations or reversions. The Promoter shall not be liable for any cost in order to ‘make good’ the experience
  9. prize draw
    1. To enter the prize draw shoppers must participate in the Oleo Intense experiential as outlined in section 6 and then provide confirmation they wish to be entered into the prize draw with their full name and email address.
    2. Maximum of one (1) entry per person, during the experiential period. The person whose email address is given at the experiential will be deemed the entrant for the purposes of this activity. Anyone entering more than once using multiple identities will be disqualified from the prize draw.
    3. Winners will be drawn via a randomised computer process. The draw will consist of all valid entries received during the experiential period. The draw will take place on 06/05/24. The first 2 winners selected will be allocated the top tier prize, 10 winners will be allocated hampers.
  10. winner notification
    1. Winners will be notified via email on the email address provided to enter the prize draw within 4 working days of the draw date. Winners will also be asked via email to confirm prize acceptance. All winners will be asked to provide their home address. . Verification of ID including age and address may be required before any prizes are awarded.
    2. Two attempts will be made to contact each winner via email over a 14 day period. Winners have 48 hours from the 2nd attempt to confirm acceptance of their prize, otherwise the Promoter reserves the right to offer the prize to the next eligible entrant selected from the correct entries that were received before the closing date using the same methodology as described in clause 9.3. Entrants are encouraged to monitor their connections during this time in case they are a winner.
    3. The Promoter does not accept any responsibility in the event a winner is not able to take up their prize for any reason or reject their prize or are ineligible and reserves the right to offer the prize to the next eligible entrant selected from the correct entries that were received before the Closing Date using the same methodology as described in clause 9.3. The process will repeat for a period of 3 months following competition close until an eligible winner is able to claim the prize. Following this 3-month period, all remaining prizes will become null and void.
  11. prize delivery
    1. Please allow 20 working days from valid acceptance and completion of the verification process for delivery of the product hampers. Hampers will be delivered via Courier to the home delivery address provided during the claim process and may require a signature on delivery. The Promoter will contact Schwarzkopf salon experience winners within 7 days of valid acceptance and completion of the verification process to arrange their prize. Each winner will be provided with a shortlist of Schwarzkopf salons based on their location from which the winner must choose. UK bank account details will be requested via a secure process for fulfilment of the £50 travel allowance.
    2. If any prizes are undelivered due to inaccurate details the Promoter reserves the right to withdraw and reallocate the prize entitlement with no liability. The Promoter cannot be held responsible for winners failing to supply accurate information which affects prize acceptance or delivery of their prize.
  12. further communications
    1. Participants will be requested, but not obliged, to Opt In to further brand marketing communications (such as offers on Schwarzkopf Oleo products and related content) via email. Participants can Opt Out of marketing emails and offers at any time of their choosing, be selecting the ‘Unsubscribe’ at the bottom of any follow-up email they receive.
    2. Participants are advised to take care when submitting their full name and email address; the Promoter is not responsible for any mistakes which might be cause by incorrect details.
  13. money-off voucher
    1. Passersby and participants at the experiential events will be able to receive a £2 money-off voucher towards the purchase of any Oleo Intense hair dye product outlined in clause 13.3 from Boots and Superdrug stores.
    2. There are 8,000 x £2 off product vouchers to be given out during the experiential period first come, first served.
    3. off vouchers will be valid against the purchase of the following Oleo Intense products;
      • 10-50 Light Ash Blonde
      • 4-18 Mocha Brown
      • 4-60 Gold Brown
      • 4-23 Burgundy Red
      • 8-05 Beige Blonde
      • 3-10 Deep Brown
      • 2-10 Black Brown
      • 1-10 Intense Black
      • 5-77 Light Copper Brown
      • 4-86 Chocolate Brown
      • 5-10 Light Brown
      • 8-86 Golden Dark Blonde
      • 3-33 Rich Plum
      • 7-77 Copper Red
      • 3-22 Deep Bordeaux
      Products are subject to availability and whilst stocks last. Please see below and the product voucher for specific terms and conditions of use.
    4. This coupon is only valid on the Schwarzkopf Oleo Intense Hair Dye products outlined in clause 13.3. Valid from 19.04.24 – 19.08.24. Available in Superdrug and Boots stores only. The remaining balance must be paid by the customer. Subject to availability. Only one original coupon per transaction. This coupon is not redeemable for cash or transferable and its resale or auction is prohibited. This coupon cannot be used online. Coupon must be presented at time of purchase, can only be used once, and must be surrendered upon use. Please do not attempt to redeem this coupon against any other product, as refusal to accept may cause embarrassment and delay at the checkout. Photocopies, reprints, damaged, expired, altered or defaced coupons will not be accepted. Not to be used in conjunction with any other offer, promotion, discount, or other coupon. No change given. Expiry date: 19.08.24.
  14. limitation of liability
    1. Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the Participants or winners against any liability for any loss, damage, personal injury or death occurring as a result of taking part in the Schwarzkopf Oleo Experiential, Schwarzkopf Oleo 2024 Campaign and/or the use of the prizes except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees in which case that liability is limited to the minimum allowable by law. Your statutory rights are not affected.
  15. data protection
    1. The Promoter will only use the personal details supplied for the administration of the promotion and for no other purpose, unless we have your consent.
    2. By agreeing to the terms and conditions and by opting-in, participants agree that any personal information provided may be held and used only by the Promoter or its agents and suppliers to contact the participant for further participation in the Schwarzkopf Oleo 2024 Campaign.
    3. By providing an email address participants are opting into marketing communications from Schwarzkopf Oleo., Participants can Opt-out of marketing communications at any given time.
    4. Participants will be requested that any images taken of the Schwarzkopf Oleo activity on the day of the Experiential can be used for promotional purposes.
    5. The Participants’ personal details will be kept confidential at all times and in accordance with current Data Protection legislation. Participants personal data will be used and will be held in accordance with the Promoter’s Privacy Policy, which is available here:https://www.schwarzkopf.co.uk/meta/privacy-policy.html. Data will be stored for 3 months after the close of the promotion before deletion. You can request access to your personal data, or have any inaccuracies rectified, by sending an email tohenkel@getsavvy.com. . By participating with the experiential, you agree to the use of your personal data as described here:https://www.schwarzkopf.co.uk/meta/privacy-policy.html.
  16. general
    1. The Promoter reserves the right to verify all entries including but not limited to asking for proof of address and ID (passport, driving licence or equivalent). The Promoter reserves the right to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, the spirit of the promotion, any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating or won using fraudulent means.
    2. If for any reason any aspect of this experiential is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, integrity or proper conduct of this platform, the Promoter may in its sole discretion modify, suspend or cancel the experiential activity or invalidate any affected Participant entries. If any act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions (including but not limited to global or regional health crises, weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, epidemic, pandemic, famine, plague or other natural calamities and acts of God), the Promoter will not be liable for any failure to perform or delay in performing its obligations.
    3. The Promoter will make available a list of salon experience winners’ surnames and counties of residence to members of the public or regulators who request such details within 3 months of the closing date of this promotion. Entrants can object to disclosure, or request that disclosure be limited in scope by contacting henkel@getsavvy.com. We may nevertheless disclose disclose the information to the Advertising Standards Authority if required to do so. You may request a copy of the winners list by emailing henkel@getsavvy.com. The Promoter reserves the right to refuse such requests.
    4. If any clause or provision of these Terms and Conditions is declared by a court to be illegal, invalid, or unenforceable, this declaration shall not affect the validity and enforceability of any other clause or provision within
    5. The Promoter’s decision is final with regard to all promotional matters and no correspondence will be entered into
    6. The Terms and Conditions of this platform, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts unless you live in Scotland in which case your local courts will have jurisdiction